can i turn crackle noise off or disconnect it
Greystone WF2613L Recessed Electric Fireplace With Logs - 26''
Question ID: 3375720 Status:
Open Sep 26, 2020 - 09:07 AM
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Sep 28, 2020 - 10:11 AM
The crackling noise may be coming from the plastic back panel touching the flame wand. This happens during the shipping process. What you will need to do is remove the back panel of the fireplace by removing the screws. Once this is done, you can then pop the plastic back piece back into place so it no longer touches the flame wand.
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