Answer
Sep 22, 2020 - 06:20 AM
According to a tech at Greystone this issue happens during shipping. To resolve it you will need to remove the 2 screws on the back panel and remove the back panel and then pop the inner plastic back into place.
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Sep 22, 2020 - 06:20 AM
According to a tech at Greystone this issue happens during shipping. To resolve it you will need to remove the 2 screws on the back panel and remove the back panel and then pop the inner plastic back into place.
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We’ve provided several answers to questions related to Greystone WF2613L Recessed Electric Fireplace With Logs - 26'' , see some other helpful Q&A related to this product.
Question: How can I get the flame setting to stay on 1 after I turn it off and restart it?
Answer: I reached out to Greystone and they said that is not an option of the WF2613L fireplace.
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