Answer
Sep 26, 2018 - 04:18 AM
It seems like there probably is not enough resistance from the motor/gear to shut the motor off on your steps. It would be advisable to change out the motor and gearbox to alleviate the problem. In order to direct you to the correct replacement parts, I need to know what type of steps you have. If they are the series 32 like the one you commented your question on, and it is 2005 or older, you can use the 379145 kit. If it is 2006 or newer you can order 366043 for the motor/gear box. Keep in mind that if the unit is a 2006, the step could be a 2005.
379145: https://www.rvupgradestore.com/Kwikee...
366043: https://www.rvupgradestore.com/Kwikee...
379145: https://www.rvupgradestore.com/Kwikee...
366043: https://www.rvupgradestore.com/Kwikee...
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