Answer
Mar 16, 2017 - 02:17 AM
Unfortunately there is not a service center for the FlowPur water softener. A lot of our customers have issues with regenerating their water softener due to FlowPurs poor instructions. The head is not supposed to be removed, there is a plug at the top of the head that is only to be removed, when regenerating. If the head is completely removed, you must make sure when you close it back that the distribution tube is put back properly otherwise the water softener will not work. Because the resin was lost you will have to replace the resin, below is the the link to the resin replacement and the instructions. Hope this helps and if you have any other questions, feel free to ask.
http://www.rvupgradestore.com/v/vspfi...
Resin Replacement instructions
http://www.rvupgradestore.com/v/vspfi...
Resin Replacement instructions
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