Answers
Dec 28, 2016 - 01:19 AM
I spoke with the manufacturer and they stated that when you install the gas spring you want to do it with the door in open position. The door alone if the weight is proper should compress the gas spring. If not it could possibly be that this is too high of pressure for the weight of the door. If you are still having issues with the gas spring and have other question you may contact JR Products, below is the contact info, I spoke with Todd and he would be glad to help.
JR Products: Todd - 1.800.269.7622 EXT. 409
JR Products: Todd - 1.800.269.7622 EXT. 409
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