I have a "9 Alpha 5"th wheel and am very
Garnet 709 SeeLevel II Tank Monitoring System
I have a "9 Alpha 5"th wheel and am very interested in converting my system to a Garnet 709. What is your guarantee for the product when installed per your instructions, by a highly qualified RV maintenance and repair facility? Please respond ASAP. The unit is in their shop at this time and will be ready for me to pick it up probably early next week.
Question ID: 1699950 Status:
Open Jul 11, 2015 - 03:16 AM
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Jul 15, 2015 - 03:15 PM
Below is an overview for the warranty on Garnet products. If there is ever an issue you can always contact us as well first for assistance. The warranty will apply only if the warranty card shipped with the equipment has been returned to Garnet Technologies Inc. Garnet Technologies Inc. warrants equipment manufactured by Garnet to be free from defects in material and workmanship under normal use and service for a period of one year from the date of sale from Garnet or an Authorized Dealer. The warranty period will start from the date of purchase or installation as indicated on the warranty card. Under these warranties, Garnet shall be responsible only for actual loss or damage suffered and then only to the extent of Garnet's invoiced price of the product. Garnet shall not be liable in any case for labor charges for indirect, special, or consequential damages. Garnet shall not be liable in any case for the removal and/or reinstallation of defective Garnet equipment. These warranties shall not apply to any defects or other damages to any Garnet equipment that has been altered or tampered with by anyone other than Garnet factory representatives. In all cases, Garnet will warrant only Garnet products which are being used for applications acceptable to Garnet and within the technical specifications of the particular product. In addition, Garnet will warrant only those products which have been installed and maintained according to Garnet factory specifications. LIMITATION ON WARRANTIES These warranties are the only warranties, expressed or implied, upon which products are sold by Garnet and Garnet makes no warranty of merchantability or fitness for any particular purpose in respect to the products sold. Garnet products or parts thereof assumed to be defective by the purchaser within the stipulated warranty period should be returned to the seller, local distributor, or directly to Garnet for evaluation and service. Whenever direct factory evaluation, service or replacement is necessary, the customer must first, by either letter or phone, obtain a Returned Material Authorization (RMA) from Garnet Technologies directly. No material may be returned to Garnet without an RMA number assigned to it or without proper factory authorization. Any returns must be returned freight prepaid to: Garnet Technologies Inc., Suite 8, 125 M&M Ranch Road, Granbury, Texas, 76049. Returned warranted items will be repaired or replaced at the discretion of Garnet Instruments. Any Garnet items under the Garnet Warranty Policy that are deemed irreparable by Garnet Technologies will be replaced at no charge or a credit will be issued for that item subject to the customer's request.
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